Practical HR Tips, News & Advice. Updated Daily.
For sins 1 through 6, click here. Sin #7. Not Knowing and Not Enforcing Policies We’re busy now. Talk to me about that harassment business next week. If you think the work’s not safe, you’re free to quit at any time. Nobody in this department can talk about salaries or benefits with other employees or […]
In yesterday’s Advisor, attorney Mark Schickman looked into his HR crystal ball for a look at 2014. Today, more of his survival tactics for the coming year, plus notice of a free webinar, Don’t Fear the Future: 5 Keys to Raise Your HR and Game in 2014 and Beyond. In many of the situations he […]
The material in today’s issue is adapted from BLR’s 10-Minute HR Trainer session, “Communicating in Emergencies.” Supervisors such as yourself play a critical role in emergency communication. In fact, communicating emergency information is a crucial part of your job. In addition to conveying information to employees, you also play an important role in communications with […]
To recap the discussion we began yesterday, remember that supervisors play a particularly critical role in compliance. They must be familiar and comfortable with organizational policies and with employment-related laws. They have to adhere carefully to proper and legal practices, and ensure that their employees do the same. But they also have to get things […]
In addition to ensuring that employees understand the various roles of a leader and the many skills leaders need to develop (which we went over yesterday), inform your potential leaders of the importance of cultivating a leadership image that projects leadership potential. Explain that their leadership image is the base on which to build their […]
The information in this issue is adapted from the Ask the Trainer feature on BLR’s HR.BLR.com®. The training question is, “How can HR help newly promoted supervisors and managers make a smooth transition from coworker to supervisor?” Here is how our training expert responded: “The first thing is to figure out how to convey your […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
Yesterday’s Advisor offered 6 common mistakes supervisors make; today, 10 tips for training supervisors, taken from BLR’s 10-Minute HR Trainer. The untrained supervisor is a ticking time bomb because there are a lot of things that seem natural or appropriate that are going to result in expensive lawsuits. Training is the only hope. Here are […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Appropriate Internet Use.” A Reasonable and Balanced Approach Surveys indicate that in most workplaces today, employers and employees agree that some nonbusiness use of the Internet is both inevitable and acceptable. When allowed, appropriate personal use of the Internet in the workplace […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Coping with the Aftermath of Workplace Violence.” Review Security Procedures Review security procedures and equipment (surveillance cameras, silent alarms, etc.). Discuss any changes made as a result of the incident. If there was a breach of security that allowed the perpetrator into […]