Tag: PC

Whole-Person Management Training

[To briefly recap yesterday’s issue: Dr. Martin advises managers to learn how to see employees as whole people by seeing their input and not just their output, and by acknowledging that everyone is multidimensional. Today, he offers more ways to manage the whole employee.] Look at the Big Picture, Not Just the Day-To-Day Details The […]

Train Your Employees in Business Ethics

Here’s a useful training exercise you can use to get your ethics training off to an interactive start. The objective of the exercise is to examine key issues involved in business ethics. Ask trainees to complete the worksheet below. Then use the answers provided in the “Guidance” section to discuss the results as a group […]

Train Your Managers to Be Winning Coaches

To recap the coaching training exercise: This exercise is intended for all supervisors. Its objective is to review basic information about coaching. Instruct trainees to complete the work sheet below. Then discuss the results as a group and answer any questions. 1. Briefly define “coaching.” __________________________________________________ __________________________________________________ 2. Identify three purposes of coaching. __________________________________________________ __________________________________________________ […]

Not ‘Discipline’ … but ‘Opportunity to Improve’

Yesterday, we presented attorney Jathan Janove’s suggestions for dealing with employees who say, “My aberrant behavior was caused by my disability.” Today, we’ll give you more of his tips—plus an introduction to an upcoming California-specific ADA/FEHA training session.

Technology’s Effect on Corporate Training

The training question is: “How is technology changing corporate training, and what do trainers need to keep in mind in light of that?” Here is how an expert responded: The primary way that technology is changing training is that “it’s disaggregating content,” says Karl Kapp (www.karlkapp.com), Assistant Director of Bloomsburg University’s Institute for Interactive Technologies, […]

It’s Time for Time Management Training

The information in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Time Management for Supervisors.” One big obstacle to efficient time management is dealing with interruptions, which are inevitable and unpreventable. Remind your supervisors and managers that dealing with people and problems is part of their jobs, so they have to expect interruptions—but […]

Create Future Leaders by Training Employees How to Delegate

Delegation is yet another essential managerial skill. Employees who aspire to leadership positions must begin to acquire this skill now. Teaching delegation means providing opportunities to practice the skill—perhaps through management of a special project or team effort. It also means imparting an understanding that delegation is a six-step process. When you delegate, you must […]

Train Managers to Effectively Recognize Employee Success

Derek Irvine, coauthor of the book, Winning with a Culture of Recognition (Globoforce Limited, 2010) and vice president of Global Strategy for Globoforce, suggests that it’s time for employers to take another look at employee recognition. “It’s no longer just a nice-to-have a program; recognition can be, if deployed strategically, a massive profit generator and […]

Train Leaders to Avoid These ‘Enemies of Success’

Diane Egbers, president of Leadership Excelleration, Inc., (LEI Consulting) (www.lei-consulting.com), warns that “it’s often what leaders don’t know that can harm them.” In The Ascending Leader: Conquer the Seven Enemies of Success—A Strategic Guide for the Newly Promoted, Egbers and coauthor Karen Schenck outline seven common failures of newly promoted leaders, as well as strategies […]

Train Supervisors to Manage Challenging Employees

To review the four scenarios, click here. Here are the recommendations for dealing with these challenging employees as presented in one of the training exercises in the BLR® PowerPoint® training session, How to Manage Challenging Employees. GUIDANCE Sit down with the employee and examine each of his recent complaints. If a complaint has merit, ask […]