Generation Z (those born roughly between 1995 and 2015) and Millennials (those born roughly between 1981 and 1994) are set to become the world’s future leaders … and, soon. As you train them, keep this in mind, as well as the five best practices for training them that are mentioned below.
Tag: conflict resolution
Workplace conflict costs industries $359 billion annually. To address this costly problem, most organizations simply look to their employees and demand that they get along and act civilly or threaten to reprimand. However, most conflicts should be circumvented or resolved by leaders and managers, not by employees themselves.
Now that virtual reality and augmented reality are getting a lot of attention in the learning and development (L&D) space—and are projected to be worth around $2.8 billion by 2023—you’ve probably started hearing more about scenario-based learning, too.
DISC is one of the most valid and reliable instruments of its kind, originating back to Dr. Marston’s work in 1928. It is estimated that over 30 million DISC assessments are used or sold yearly across the globe. However, it is not enough to only understand or apply DISC theory for critical hiring, training, conflict resolution, and […]
Training your staff: It’s good for workers, and it’s good for employers, too. It’s easy for businesses to get sucked into the perceived reasons why they shouldn’t be providing training to their employees, such as the cost to the business and the time it takes out of regular working hours.
According to research, training employees in soft skills—including communications-based skills—boosts productivity and retention levels by 12% and delivers a 250% return on investment based on higher productivity and retention.
Now that we’ve established how managing conflict is critical to the overall success of your business, today’s Advisor provides you with a simple eight-step conflict resolution process that you can train your employees to use for resolving any type of workplace conflict.