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Empathetic Technology: What Makes Frontline Tech Tick

An obvious but often ignored theme of workplace technology is that its business impact depends on the extent of its adoption. For those relying on technology to get their jobs done, dissatisfaction with existing solutions may impact not only performance but also attrition. In fact, “49% of US workers say they are likely to leave […]

King Had No Clothes: Scathing Harassment Report Leads Governor Cuomo to Resign

On August 3, 2021, New York State Attorney General (AG) Letitia James released a 165-page tome documenting—in excruciating and embarrassing detail—how Governor Andrew Cuomo allegedly sexually harassed 11 women and condoned a toxic, misogynistic, and abusive work environment permeated by fears of retaliation. If that wasn’t enough news for the day, Governor Cuomo released his […]

Tackling the ‘Turnover Tsunami’

If it seems like the cost of an Uber has gone up, it takes a bit longer to get seated and get food at a restaurant, and there are more “help wanted” signs up at businesses lately, it’s probably because of the unprecedented number of job openings across the country.

ADA

So, Your Employee Wants to Keep Teleworking After Pandemic

Question: Our employee has filed an Americans with Disabilities Act (ADA) request with her psychiatrist to work from home permanently. Do we have to accommodate her? She already has performance issues, and no one else on her team is a permanent remote employee.

Disgruntled Employees and New Privacy Regulations—How to Mitigate Rising Risks

Data theft by departing employees is not a new trend. Although insider threat is less reported than data breaches carried out by external threat actors, a quick look at news headlines shows that it is very much real—and a growing problem. According to ObserveIT, since 2018, the number of cybersecurity incidents caused by insiders has […]

Surprise Days Off

While most Americans looked forward to annual summer breaks as children, the best most can hope for as adults is a week or 2 off for a family vacation or the occasional long weekend around a company holiday. But what if one’s company spontaneously offered surprise paid days off work? An extra 3-day weekend here […]

Hacker

Best Practices to Protect Your Data: Reviewing DOL’s Cybersecurity Instructions

With the recent spike in cybersecurity breaches rippling through all corners of the global business landscape, the surging interest in data protection has caused even the highest departments of state to take note and weigh in.  In April 2021, the U.S. Department of Labor’s (DOL) Employee Benefits Security Administration issued a cybersecurity guidance to help […]

We All Quit—Sorry for the Inconvenience

Recently, a message from Burger King employees went viral—and it wasn’t the kind of message an organization dreams of being associated with. Outside a Nebraska Burger King read a sign that said “WE ALL QUIT SORRY FOR THE INCONVENIENCE” and captured the voices of irritated workers everywhere. Decades after the release of the 1976 film […]

What Is Asynchronous Training?

One of the biggest mistakes companies make when it comes to their training programs is taking a one-size-fits-all approach. All new hires are required to attend the same training, often in the same sessions, on the same schedule, and using the same materials, etc. The problem with this approach is that not all people learn […]