Tag: Training Tips

Tips for Training Employees Against Cyberattacks

The COVID-19 outbreak has affected almost every area of our pre-pandemic “normal” lives including more telework, a surging demand for toilet paper, and a shrinking workforce, just to name a few. Almost no industry has been spared when it comes to the contagious disease’s impact. In particular, cyberattacks are on the rise in nearly every […]

Flipping Customer Experiences: 10 Training Tips

In today’s Advisor, a customer service expert provides 10 tips on how training can be used to help your employees turn negative customer experiences into positive ones.

Safety Training Tips: Preventing Amputations

While working on a machine to forge parts, a 28-year-old man lost a fingertip in a November 2014 incident—on just his second day on the job. Investigators said the accident could have been prevented if his employer had trained the man properly.

3 New Training Tips for Using New Technologies in the New Year

  The technology website Geek Wire published advice from ergonomics writer Larry Swanson, author of Scared Sitless, the Office Fitness Book. In the past few years, tablets and smartphones have made huge inroads in workplaces of all types. According to Swanson, the compact size and portability of the devices make work and life better in […]

Do You Train Your Supervisors on How to Manage Challenging Employees?

Supervising employees is never easy, but some workers make the task particularly difficult. These challenging employees can try your supervisors’ patience and drain a lot of their time and energy. They can also be a disruptive influence, damaging morale and making it difficult for their coworkers to function productively. That’s why your supervisors need to […]