Supervisors and managers with the best of intentions say the worst possible things. Some are said out of concern and some out of a desire to “act like a manager.” But they’re all dangerous. Here’s a rogues’ gallery of 7 of the most troublesome.
If you keep the lights burning 24/7 for round-the-clock service or production, you know that providing adequate training for your shift workers is a formidable challenge. Your key to success? Accessibility.
“Participant-led/participant-driven learning is having the ability to take control of what, and how, you learn,” says Chris Douglas, Vice President of training for Fierce, Inc., a leadership development and training company. “When it comes to leadership training, participant-led learning allows personal preferences to influence how these skills are learned and applied. For example, an individual […]
I enjoy reading biographies. People’s lives fascinate me and most of the time are much more interesting than any piece of fiction. Over the years, I’ve read dozens, if not hundreds, of biographies of politicians, business leaders, and athletes.
Although technology-based training is becoming increasingly popular, training experts agree that it will never completely replace classroom training. At present, an overwhelming number of companies continue to use classroom training alongside an increasing amount of technology-based training, such as e-learning and computer-based training. Today, there is an array of techniques, methods, activities, and training aids […]
Now that we’ve established how managing conflict is critical to the overall success of your business, today’s Advisor provides you with a simple eight-step conflict resolution process that you can train your employees to use for resolving any type of workplace conflict.
Certainly, supervisors and managers need to understand your company’s ethics policy and the importance of enforcing it. Train them on your policy, as well as the need to observe the highest standards of ethics, honesty, and integrity in the workplace.
The following information comes from BLR’s 10-Minute HR Trainer session, “Cross-Training to Promote Better Productivity.”
Here is a brief recap of each of the levels: